I had Probe Environmental cleanup asbestos contained floor tiles that were located in my basement. Probe was responsible for tile removal, disposal, and air quality testing. With having an older home, there were some tight spaces (under stairwell). In those spaces, there were some tile pieces and dusts left behind. So cleanup/vacuuming wasn't as thorough as I would have liked.
Lesson learned for me is to be there to inspect job after completion....lesson learned for Probe is to always offer to return to project site if customer calls with concerns.
-- Neighbor
Probe Environmental, Inc.
Test or Evaluate Asbestos Risks in 48237
I had an outstanding experience with Probe Environmental. Marcus's people skills, level of knowledge, and overall professionalism is exemplary! I wish I could deal with Marcus for all my financial, major purchase, and home maintenance needs. Trust and respect do not come easy in today's society and competitive business world but Probe has earned mine because of how they handled my needs. Marcus took his time to explain every aspect of the process that Probe follows as well as the types of problems commonly found in homes and how to resolve them myself (what - no scare tactics?). It was indeed a great pleasure to see that this level of customer service is provided REGARDLESS of the SIZE of the job. Communication skills are outstanding and follow-up is awesome. I am no stranger to managing customer and vendor relations. It is obvious that Probe Environmental stresses all the things that will facilitate an outstanding customer experience. Highly recommended.
-- Neighbor
Probe Environmental, Inc.
Test or Evaluate Asbestos Risks in 48223
I had Probe Environmental cleanup asbestos contained floor tiles that were located in my basement. Probe was responsible for tile removal, disposal, and air quality testing. With having an older home, there were some tight spaces (under stairwell). In those spaces, there were some tile pieces and dusts left behind. So cleanup/vacuuming wasn't as thorough as I would have liked.
Lesson learned for me is to be there to inspect job after completion....lesson learned for Probe is to always offer to return to project site if customer calls with concerns.